About Us

About Us

All transcriptions completed in the UK. 100% transcribed by humans.

25+ years experience
25+ years experience
Proof read & edited
Proof read & edited
Skilled English native transcribers
Skilled English native transcribers
Right first time ethos
Right first time ethos
Star RatingStar RatingStar RatingStar RatingStar Rating
Rated 5/5 by our customers via TrustSpot
Chatham House BBC NHS Icon

Who We Are

Alphabet Transcription Services is a leading transcription company. Our growing UK based team have been providing the highest quality transcriptions for over 25 years. We are dedicated to offering our clients a seamless and highly accurate transcription experience.

Transcription can be tricky and time consuming.  Luckily, we are experts at what we do, making us the perfect transcription partner.

Our Service Explained

We live and breathe transcription.

Over the last 25 years we are proud to have worked with many different clients, ranging from legal firms, top rated universities, global pharmaceutical companies, and many others.

Our team cover all nuances, including intelligent and full verbatim transcription. Regardless of your requirements, we can offer you guidance and expertise.

Our Promise

Our promise is simple. We will provide you with the best transcription service possible and we will never compromise on accuracy or quality.

We promise an experienced and highly vetted transcriber will complete your project. We will never outsource your work overseas like many other transcription companies. Outsourcing goes against our privacy, security and quality assurance standards. We will also never use AI software.

We call this old fashioned 100% human based transcription. We will deliver accurate, useable transcripts every time.

Meet Our Founder

Alphabet Transcription Services was founded by Denise Elsdon in 1995.

  • Denise has been a transcription leader for over 25 years.
  • Holding both RSA and Pitman qualifications to distinction level, along with English language and PA certification, strong communication, organisation, and team management abilities, Denise utilised these skills to ensure the growth of Alphabet.
  • Denise has experience serving clients such as Clarivate, ICON, the NHS, Hickman & Rose Solicitors, Chatham House, Cancer Research, countless universities, Tesco, Penguin, and companies in just about every sector you can imagine.

Our Team

We are proud of our highly experienced, UK based native speaking transcription team. Utilising industry leading equipment and software, with a positive can-do attitude, rest assured your transcription project is in the best hands possible. Secure and safe during the whole process.


Meet Our Founder

Client Testimonials

Manager Chatham House

“I’ve come back to try a second couple of transcripts as the first one we received back was about as near to perfect as you could get. This compared incredibly favourably with another service which sent us back a transcript riddled with the most appalling errors.”

Chatham House
Communications Manager Guernsey

“We’ve utilised the services of Alphabet on a number of occasions and have always been impressed with the quality of the transcriptions, the quick turnaround times and the easy uploading process.”

Communications Manager
Director Chilli Consultancy

“Chilli Consultancy have been supported by Alphabet’s transcription services since 2016. The efficiency of service is second-to-none. In particular, the system for uploading the audio files securely is smooth and efficient. The turnaround time for transcription has always been quicker than the agreed timeframe. The transcriptions are of very high quality, despite working from audio recordings of people with a wide range of accents from across the world. Chilli Consultancy will continue to use Alphabet for many years to come because of this high level of service.”

Chilli Consultancy
HR Business Partner NHS

“Any time I send a transcription to be done, it is quickly sorted efficiently and accurately. I can always trust them to do a brilliant job.”

HR Business Partner
Editor Penguin Random House UK

“Great service. Good communication and speedy turnaround of transcription materials.”

Penguin Random House UK
Evaluation Lead The Children's Society

“Alphabet have been a highly professional organisation to work with, I would definitely recommend them to other people.”

Evaluation Lead
The Children’s Society
Project Manager Walgreens Boots Alliance

“We have used Alphabet services a number of times, very quick and reliable service. Always get a response to email queries promptly.”

Project Manager
Walgreens Boots Alliance
Researcher University of Cambridge

“Alphabet have consistently provided an excellent level of service, from day one. Transcripts have been returned quickly and completed with superb accuracy, regardless of recording length or number of speakers. All communication has been extremely friendly and helpful, and, as with the turnaround for the transcripts, responses to any query are always very quick. I would 100% recommend Alphabet based on their speed, accuracy, and customer service.”

University of Cambridge
Director Cherry

“As a healthcare specialist agency, we rely on accurate transcriptions and often at short notice. We have been working with Alphabet for over three years across multiple projects and they never fail to deliver on time, with excellent accurate and medically correct transcriptions.”

Fraud Investigator Thurrock Council

“We are using Alphabet for all our transcription needs and we are extremely happy with their service. Their transcription is very high quality, leading to a high level of trust and confidence in their work. The team are extremely good with ‘problem’ recordings, such as difficult accents, quiet speech and constant interruptions. All in all we are very happy with Alphabet and would wholeheartedly recommend them to anyone in this line of work.”

Fraud Investigator
Thurrock Council
Researcher University of Reading

“Transcribing interviews is a time consuming art, which needs a subtle blend of linguistic and technical skills. Alphabet provided a combination of these abilities. They provided a fast turnaround, great quality documents, and a friendly and personal experience. It was like having my own in-house transcribing team. They offered me a clear, refreshing and honest consultative approach to my needs. I would recommend Alphabet to any persons or organisations that require a professional and friendly transcribing service.”

University of Reading
Contact Alphabet Secretarial

Get A Quote

To contact us, please telephone 01707 260027 or email admin@alphabetsecretarial.co.uk.

Alternatively, please fill out the form below and we’ll respond within two business hours.

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