Why Choose Alphabet’s UK Transcription Services?

When you use the services of a UK audio transcription services company you shouldn’t have to correct their errors. Since 1995, we are proud to have delivered exceptionally high quality documents from UK audio transcription. Our researchers and proof readers take care to ensure we’ve used the right abbreviations, acronyms and terms, spelt correctly, as they have been spoken.

UK Transcribers

We never outsource our projects offshore because we can’t guarantee the level of English fluency if we do. Instead, we only employ transcribers who speak, and write, English as their mother tongue language. They appreciate the nuances of our linguistics and can distinguish the differences in accents and colloquialisms in audio transcription.

Masters in Complex Recordings

We have become experts in deciphering complex recordings due to our longevity in the industry. Our sought-after team is incredibly experienced and able to interpret multiple speakers, dialects, pitches and sounds, turning verbal conversations into legible, clear transcripts. UK Audio transcription is carried out by our team of experts in your industry.

Comprehensive Research

We carry out our research up front to save you time. We make it our job to familiarise ourselves with your terminology so that you don’t need to spend hours double-checking our work.

Easy-to-read Documents

We maintain standardised templates created with your needs in mind. Our transcripts are presented in visually appealing, easy-to-read document styles that can be branded with your details.

Virtual but Approachable

Remote working doesn’t have to mean unattainable. If you need to speak to us or ask us a question, we’re available on the telephone or email and always happy to help.

Secure and Straightforward

Our online portal has been designed to make your life easier and you will feel safe in the knowledge that when uploading your sound files, 256-bit encryption is used for higher security. Everything you need to access and upload is in one secure and private area on our website for efficiency and peace of mind.

Ecologically Sound

As a purely virtual business, we’re completely paperless. Our carbon footprint is extremely low, which means you’re dealing with a green supplier – just one way to offset your own carbon footprint.

Trusted by Leading Organisations

Manager

"I’ve come back to try a second couple of transcripts as the first one we received back was about as near to perfect as you could get. This compared incredibly favourably with another service which sent us back a transcript riddled with the most appalling errors."

Communications Manager

"We’ve utilised the services of Alphabet on a number of occasions and have always been impressed with the quality of the transcriptions, the quick turnaround times and the easy uploading process."

Director

"Chilli Consultancy have been supported by Alphabet’s transcription services since 2016. The efficiency of service is second-to-none. In particular, the system for uploading the audio files securely is smooth and efficient. The turnaround time for transcription has always been quicker than the agreed timeframe. The transcriptions are of very high quality, despite working from audio recordings of people with a wide range of accents from across the world. Chilli Consultancy will continue to use Alphabet for many years to come because of this high level of service."

HR Business Partner

“Any time I send a transcription to be done, it is quickly sorted efficiently and accurately. I can always trust them to do a brilliant job.”

Editor

“Great service. Good communication and speedy turnaround of transcription materials.”

Evaluation Lead

“Alphabet have been a highly professional organisation to work with, I would definitely recommend them to other people.”

Project Manager

“We have used Alphabet services a number of times, very quick and reliable service. Always get a response to email queries promptly.”

Researcher

"Alphabet have consistently provided an excellent level of service, from day one. Transcripts have been returned quickly and completed with superb accuracy, regardless of recording length or number of speakers. All communication has been extremely friendly and helpful, and, as with the turnaround for the transcripts, responses to any query are always very quick. I would 100% recommend Alphabet based on their speed, accuracy, and customer service."

Director

“As a healthcare specialist agency, we rely on accurate transcriptions and often at short notice. We have been working with Alphabet for over three years across multiple projects and they never fail to deliver on time, with excellent accurate and medically correct transcriptions.”

Fraud Investigator

“We are using Alphabet for all our transcription needs and we are extremely happy with their service. Their transcription is very high quality, leading to a high level of trust and confidence in their work. The team are extremely good with ‘problem’ recordings, such as difficult accents, quiet speech and constant interruptions. All in all we are very happy with Alphabet and would wholeheartedly recommend them to anyone in this line of work.”

Researcher

“Transcribing interviews is a time consuming art, which needs a subtle blend of linguistic and technical skills. Alphabet provided a combination of these abilities. They provided a fast turnaround, great quality documents, and a friendly and personal experience. It was like having my own in-house transcribing team. They offered me a clear, refreshing and honest consultative approach to my needs. I would recommend Alphabet to any persons or organisations that require a professional and friendly transcribing service.”

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A Few Words About the Founder of Alphabet

The Founder of Alphabet, Denise Elsdon, commenced her training at British Aerospace.  Having gained her RSA and Pitman qualifications, she embarked on her chosen career path as a personal secretary. She spent several years working for professionals in various sectors.  They ranged from medical and pharmaceutical practices, to aircraft building and pipe making industries.

Denise always excelled in each role, and felt there was a need to offer her services to private clients. She thrived on challenges. Back in 1995, Alphabet Secretarial Services was born.

Who would have thought, all those years ago, Alphabet would have grown into the company they are today.  The days of local clients searching in Yellow Pages is a thing of the past.

Alphabet Secretarial Services was going great guns, when Denise decided to launch a recruitment agency. Back in 2000, Alphabet Recruitment Consultancy opened its doors.

There was a need for an office and industrial-based agency in her local town. Alphabet Recruitment achieved great things, one of which was providing the electricians and builders, who carried out the works for the new Head Office of Ocado.

A Change in Direction

It wasn’t long after Alphabet Recruitment had been trading, when the internet started to take off. Email had arrived and there was less need for secretaries.  Denise saw a gap in the market for what is now, today, Alphabet Transcription Specialists.

Instead of supplying staff, the idea of outsourcing showed great potential. Denise designed her own small website, and Alphabet Transcription Specialists now had a web presence. Google became their best friend!

Their Fabulous Team

It wasn’t long before Denise saw the business grow.  She couldn’t keep up with demand.  The need for more transcribers became apparent.  Over the years, Alphabet’s website changed, and attracted many new transcribers to the team, along with some phenomenal clients.

They could not have achieved their success without their dedicated team.  They have fabulous transcribers who work extremely hard on often very difficult and challenging projects.  But they are the backbone of Alphabet.

Even though Denise is the Founder, she acknowledges all the hard work of other team members: web developers, who keep their website in tip top shape.  Their SEO and social media colleagues, accounts and admin assistants, without whom Alphabet would not be where they are today.

Their Amazing Clients

Denise comments on how Alphabet’s clients love what they do. They understand the importance of working with a team that instils confidence.  They soon begin to realise what an asset Alphabet is when it comes to producing tip-top transcription.

Into the Future

Denise explains, even though we’re working in a virtual world, customer service is still at the forefront of our operation.  It costs nothing to say ‘thank you’.  Keeping on top of project management is vital, leading to happy clients and a harmonious workforce.

We are active on social media, often posting blogs with tips and information that will assist in many business sectors.  This was not possible 23 years ago.  Isn’t it about time that you contacted a transcription UK services company that will aid your business?  We’re here to help, so please give us a call on + 44 (0) 1707 260027 today to find out more.

A Few Words About the Founder of Alphabet

The Founder of Alphabet, Denise Elsdon, commenced her training at British Aerospace.  Having gained her RSA and Pitman qualifications, she embarked on her chosen career path as a personal secretary. She spent several years working for professionals in various sectors.  They ranged from medical and pharmaceutical practices, to aircraft building and pipe making industries.

Denise always excelled in each role, and felt there was a need to offer her services to private clients. She thrived on challenges. Back in 1995, Alphabet Secretarial Services was born.

Who would have thought, all those years ago, Alphabet would have grown into the company they are today.  The days of local clients searching in Yellow Pages is a thing of the past.

Alphabet Secretarial Services was going great guns, when Denise decided to launch a recruitment agency. Back in 2000, Alphabet Recruitment Consultancy opened its doors.

There was a need for an office and industrial-based agency in her local town. Alphabet Recruitment achieved great things, one of which was providing the electricians and builders, who carried out the works for the new Head Office of Ocado.

A Change in Direction

It wasn’t long after Alphabet Recruitment had been trading, when the internet started to take off. Email had arrived and there was less need for secretaries.  Denise saw a gap in the market for what is now, today, Alphabet Transcription Specialists.

Instead of supplying staff, the idea of outsourcing showed great potential. Denise designed her own small website, and Alphabet Transcription Specialists now had a web presence. Google became their best friend!

Their Fabulous Team

It wasn’t long before Denise saw the business grow.  She couldn’t keep up with demand.  The need for more transcribers became apparent.  Over the years, Alphabet’s website changed, and attracted many new transcribers to the team, along with some phenomenal clients.

They could not have achieved their success without their dedicated team.  They have fabulous transcribers who work extremely hard on often very difficult and challenging projects.  But they are the backbone of Alphabet.

Even though Denise is the Founder, she acknowledges all the hard work of other team members: web developers, who keep their website in tip top shape.  Their SEO and social media colleagues, accounts and admin assistants, without whom Alphabet would not be where they are today.

Their Amazing Clients

Denise comments on how Alphabet’s clients love what they do. They understand the importance of working with a team that instils confidence.  They soon begin to realise what an asset Alphabet is when it comes to producing tip-top transcription.

Into the Future

Denise explains, even though we’re working in a virtual world, customer service is still at the forefront of our operation.  It costs nothing to say ‘thank you’.  Keeping on top of project management is vital, leading to happy clients and a harmonious workforce.

We are active on social media, often posting blogs with tips and information that will assist in many business sectors.  This was not possible 23 years ago.  Isn’t it about time that you contacted a transcription UK services company that will aid your business?  We’re here to help, so please give us a call on + 44 (0) 1707 260027 today to find out more.

How Do I Start Using Your Transcription Services?

Fill out our proposal form or call us on
+44 (0) 1707 260027

After we have set up your account, you can log into your private area in our online portal from the homepage. This is where you’ll securely upload and send us your digital audio files for transcription. You can also send any accompanying documentation or presentations.

We will keep you in the loop at every stage of the process. You will receive automatic notifications to let you know your uploads have been successful, and when the audio transcripts are complete and ready to collect.

We only take payment after the transcription of your sound file is complete if you’re a business client. When your audio recording has been transcribed, we will send you an invoice.

You’ll receive it online via your email address or in your client folder, if that’s your preference. For those who require ongoing transcribing or typing work, we issue invoices on a rolling basis. Unless you have a credit facility, payment is due immediately. We accept many forms of secure payment, including BACS and PayPal.

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