Privacy Policy

Read our Privacy Policy below

Website Terms of Use

 

Information on this website, operated by Alphabet Secretarial Services trading as Alphabet Transcription Specialists, is provided on an as-is information resource basis with no warranty of suitability for any particular purpose. Whilst every effort is made to ensure accuracy (including pricing), all errors and omissions are accepted and some may remain.

Whilst Alphabet Transcription Specialists endeavour to provide access to this website at any time to any person, availability cannot be guaranteed due to the possibility of third party downtime, upgrades, maintenance or other disruptions. Alphabet Transcription Specialists reserve the right to block access to the website to any individuals, organisations or countries as it deems appropriate or necessary.

This website may contain links to third party websites, many of which are not affiliated with, or operated by, Alphabet Transcription Specialists. As such, Alphabet Transcription Specialists does not accept any responsibly whatsoever for the content on these websites or service availability.

Copying of any content published on this website is strictly PROHIBITED without prior written consent from Alphabet Transcription Specialists. All content is subject to copyright.

You must not use this website in any way that disrupts service provision, causes damage (physical or virtual) to any third party, including Alphabet Transcription Specialists. This includes but is not limited to viruses, illegal or malicious activity.

 

Privacy Policy & GDPR Statement

 

This privacy policy and GDPR statement sets out how Alphabet Transcription Specialists uses and protects any information that you provide Alphabet Transcription Specialists when you use this website and our services.

 

Visibility & Transparency

 

The most important aspect of GDPR is how the collected data is used. As a data controller, we are committed to allowing clients to manage their personal data. Some of this data does filter through to Alphabet’s backend systems, which are not publicly visible for certain applications, such as billing or support, but all this data can be retrieved or removed on request, where appropriate. Alphabet Transcription Specialists is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website or our services, then you can be assured that it will only be used in accordance with this statement.

Alphabet Transcription Specialists may change this policy and statement from time-to-time by updating this page. You should check this page from time-to-time to ensure that you are happy with any changes. This policy is effective from 16.09.19.

 

What We Collect

 

We may collect the following information:

  • Name and job title
  • Contact information including email address
  • Demographic information such as postcode
  • Other information relevant to our transcription services business

 

What We Do With the Information We Gather

 

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time-to-time, we may also use your information to contact you for market research purposes.  We may contact you by email, telephone or mail.  We may use the information to customise the website, according to your business area.

 

Partner Relationships & Security

 

Alphabet Transcription Specialists constantly monitor our server hosts are complying with the GDPR.

We are committed to ensuring that your information is secure. We partner with Citrix ShareFile to deliver our online portal (a copy of their GDPR safeguards can be supplied upon request). In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

 

Links to Other Websites

 

Our website may contain links to other websites of interest.  However, once you have used these links to leave our site, you should note that we do not have any control over that other website.  Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.  You should exercise caution and look at the privacy statement applicable to the website in question.

 

Controlling Your Personal Information

 

You may choose to restrict the collection or use of your personal information. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties, which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information, which we hold about you under the Data Protection Act 2018. A small fee will be payable. If you would like a copy of the information held on you please contact us.

If you believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible. We will promptly correct any information found to be incorrect.