Legal Transcription Services

Legal transcription can be defined as taking audio and video files and producing an accurate account of what has been said, ending up with a transcript that can be used in a legal case. These recordings could range from PACE (Police and Criminal Evidence Act), IUC (interviews under caution) interviews, court hearings, Coroner’s inquests, HR disputes or investigations, office correspondence of letters, and even down to covert recordings.

Legal transcription services are required for a variety of reasons. Transcripts are often required for legal proceedings and court cases, of which there are many forms. A company could be taking an employee to court for a wrongdoing, the Police could be investigating a murder and many witnesses have to be interviewed. The PACE interviews have to be transcribed. A member of the public may want a Coroner’s inquest transcribed because they do not agree with the verdict of how their loved one has died. The list of requiring a legal transcription is endless.

Legal sectors using transcription servicesIn short, all legal sectors require legal transcript services. There are so many areas that we provide a transcription service for in the legal field, which include (but are not limited to):Corporate and Commercial Criminal Litigation Dispute Resolution Employment Family and Divorce Immigration Medical Negligence and Personal Injury Private Client Property Law Public Law Real Estate and Construction RegulatoryWe have provided legal transcriptions to professionals from a large number of legal fields.

Our legal transcription service includes full project management. This means that we will manage your project from start to finish. We brief all clients on the details that are required to enable us to produce a court-ready transcript. We provide a fully encrypted online portal for our clients to upload their recordings, safe in the knowledge that their audio and video files will be kept secure. The online portal uses 256-bit encryption. Once the written document transcripts have been produced, they are proofread for accuracy. This additional service is not carried out by the transcriber, albeit they do check their work, but by a separate pair of eyes and ears to ensure the content is accurate.All legal transcripts are usually produced verbatim, if they are going to be used in legal proceedings. On top of this, we strive to provide our clients with great customer service as all our customer engagements are incredibly important to us.

Here at Alphabet our online portal is fully secure, using 256-bit encryption. All client material is delivered through this facility and we always advise clients not to send anything via email that is highly confidential. With GDPR in force, everyone has to be mindful that data protection is handled with the utmost care. Every member of our team has signed confidentiality and non-disclosure agreements, and we are happy to supply additional agreements to any client, should the need arise. Full erasure software is also used by our team.

Alphabet has been in operation for 25 years and in that time, we have seen many legal transcription companies come and go. We are proud to be the best in the business. We don’t just concentrate on churn; we get it right ‘first time’. We build up a rapport with our clients and you are not just a name on our database. We combine well established business processes with good quality service our clients can trust. Our advice is often provided free of charge, to enable prospective clients to make an informed choice.

All of our transcribers are familiar with legal language and competent in producing high quality legal transcriptions. If a term or a phrase is not known, research is carried out accordingly. There are no phonetic spellings here at Alphabet.

Many of our transcribers have a legal secretarial background meaning their experience extends to all legal document transcription. But we often find that when dealing with multi-speaker recordings, that is not our first priority. If someone has some vital evidence that is going to be used in a police investigation, the client is not worried about whether the transcriber has a legal qualification. They are more concerned about will we be able to capture anything off this vital recording. We can be asked to transcribe an expert witness meeting, where all the evidence is presented by experts in the medical field. We need to be able to understand and accurately relay what these professionals say. The same goes for a client who may want an insolvency meeting transcribed and they suspect a fraud has been committed. The terminology could all be based around banking, so we have to be adept at switching from the medical sector, to the finance sector, to the employment sector, to the IT sector at the drop of a hat. Legal transcription can actually crossover into any industry.

We are the partner of choice when it comes to covert transcription. This is a very challenging form of transcription, where devices have been hidden to capture vital evidence. Of course, it goes without saying, these recordings can be terrible quality and they literally take hours and hours to try and decipher. We are also often called upon to produce HR transcripts for the likes of the NHS and large corporate clients to assist with their investigation, disciplinary, and grievance cases. Coroner’s inquests and expert witness meetings are yet another area where we are very adept at producing transcripts for legal cases. Verbatim transcription is not easy to achieve accurately, but this is where we excel and deliver first class transcripts. This is one of the reasons why law firms and legal professionals use our services time and time again.

Our transcribers have RSA and Pitman qualifications, along with excellent English and grammatical skills. Many have degrees in other disciplines, but most importantly, we look for a team that is dedicated, reliable, accurate, actually listens to what they hear, are not afraid of research, and have patience and perseverance.